Terms of Service
Professional terms governing our AI systems and enterprise security services.
Last updated: January 2025
AI Service Agreement
By using our artificial intelligence systems, you agree to:
- Use our AI services for legitimate business purposes only
- Comply with all applicable laws and regulations
- Maintain confidentiality of system access credentials
- Report security incidents and vulnerabilities promptly
- Allow our AI systems to process data for threat detection
Service Level Commitments
Our AI systems provide enterprise-grade performance:
- 99.9% uptime guarantee for critical AI services
- Sub-10ms response time for threat detection
- 24/7 monitoring and automated incident response
- Real-time threat intelligence and updates
- Enterprise support with dedicated AI specialists
Service Limitations
Please note the following limitations:
- AI predictions are based on available data and patterns
- No system can guarantee 100% threat prevention
- Service availability may be affected by maintenance
- Custom AI models require training and optimization time
- Integration complexity varies by existing infrastructure
Intellectual Property
Regarding AI technology and intellectual property:
- Our AI algorithms and models remain our proprietary technology
- Client data and insights generated remain client property
- Custom AI solutions developed become joint intellectual property
- Third-party integrations subject to respective licenses
- Open-source components governed by their respective licenses
Questions About Our Terms?
Contact our legal team for clarification on AI service terms.