Terms of Service

Professional terms governing our AI systems and enterprise security services.

Last updated: January 2025

AI Service Agreement

By using our artificial intelligence systems, you agree to:

  • Use our AI services for legitimate business purposes only
  • Comply with all applicable laws and regulations
  • Maintain confidentiality of system access credentials
  • Report security incidents and vulnerabilities promptly
  • Allow our AI systems to process data for threat detection

Service Level Commitments

Our AI systems provide enterprise-grade performance:

  • 99.9% uptime guarantee for critical AI services
  • Sub-10ms response time for threat detection
  • 24/7 monitoring and automated incident response
  • Real-time threat intelligence and updates
  • Enterprise support with dedicated AI specialists

Service Limitations

Please note the following limitations:

  • AI predictions are based on available data and patterns
  • No system can guarantee 100% threat prevention
  • Service availability may be affected by maintenance
  • Custom AI models require training and optimization time
  • Integration complexity varies by existing infrastructure

Intellectual Property

Regarding AI technology and intellectual property:

  • Our AI algorithms and models remain our proprietary technology
  • Client data and insights generated remain client property
  • Custom AI solutions developed become joint intellectual property
  • Third-party integrations subject to respective licenses
  • Open-source components governed by their respective licenses

Questions About Our Terms?

Contact our legal team for clarification on AI service terms.